THRIVE Child Development Centre


OAP Updates from Autism Ontario: AccessOAP

The Autism Ontario Service Navigation team has been deployed to support families through the AccessOAP portal and phone lines. In the future, this is your pathway to get support about OAP related queries. AccessOAP phone lines are answered live from 8:30am to 5:30pm and avoids voicemails and multiple call-backs. In the event the lines are busy and you leave a voicemail, it will be returned within 24 hrs. More information can be found on their website:

Autism Ontario is looking forward to supporting local service providers, community stakeholders, and families through AccessOAP moving forward!

Please see attachment for infographics and contact information for AccessOAP



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AccessOAP is the independent intake organization funded by the Government of Ontario to help families access the supports and services of the Ontario Autism Program (OAP).

Accerta Services Inc. operates AccessOAP. Together with Autism Ontario, HealthCare 365 Inc. and McMaster University (Centre for Health Economics and Policy Analysis {CHEPA} and the Offord Centre for Child Studies), they will deliver services to help families access autism services across the province. 


Connecting to the professionals you need

AccessOAP will help families understand what services are available to support your child and family.

The OAP offers services and supports delivered through community partners and agencies available at no cost to eligible children, youth and their families. This includes foundational family services, caregiver-mediated early years programs, the entry to school program and urgent response service. It also includes core clinical services, such as applied behaviour analysis, speech-language pathology, occupational therapy, and mental health services, which families can purchase from providers of their choice.

AccessOAP will help families understand their service options, discuss what services might be available to their family, and where these services are available in their community.


Through an online family portal and with the support of care coordinators, families can see what service options are available to them and be supported in choosing and accessing the OAP services that best suit their needs.