Social Media Community Guidelines and Standards
Social media is an amazing way to stay up to date with all that goes on at THRIVE. You can find us on Facebook, Instagram, LinkedIn, and YouTube. Our social media pages are managed and monitored by authorized staff during regular business hours. Direct messages and comments on our social media accounts are also reviewed regularly and will be responded to as needed.
At THRIVE we believe in interactions framed by respect and dignity. The following guidelines include expectations and terms of use to keep in mind when interacting with our social media pages. Open conversation, questions and engagement are widely encouraged across our platforms but please do so in a way that aligns with our beliefs and values, and please maintain a positive atmosphere and dialogue by being courteous and respectful to others. Inappropriate and offensive comments will not be tolerated and will be removed.
Purpose
Our social media pages are intended for social networking, information sharing and engagement to:
- Help you learn more about our services and programs.
- Provide credible resources and tips for families.
- Share relevant information about what is going on in the “THRIVE” district
NOTE: Information shared on our social media sites should not replace any direct professional advice or recommendations, including that provided by THRIVE staff or community partners.
We follow, like, and share content that we deem is of value to our followers. Please note that being followed, liked, or re-posted does not imply endorsement of any kind. All links to other websites on our social media pages are provided as a service to readers, but such linkage does not constitute endorsements of those sites by THRIVE Child Development Centre. As such, THRIVE is not responsible for the content of external websites.
Privacy
By posting on THRIVE’s social media sites, you understand and acknowledge that the information is available to the public. For your safety, never include your phone number, email, address or other personal information in a post, or that of a client’s. Your comments are visible to all. If you do not wish to have the information you have made available on this site used, published and/or reprinted beyond the control of THRIVE, please do not post on this page.
If personal information is posted on our public pages, we reserve the right to remove it and we take no responsibility for usage of your information by third parties.
Our policy is NOT to share client information over the internet (unless it is a client story with proper consent provided by the caregivers). Should you have a question or concern about your child’s services, please phone or meet with the appropriate staff member or member of the leadership team to discuss your concerns.
If you have concerns about privacy when engaging on any social media site, be sure to check the privacy settings on your own account.
Terms of Use
THRIVE Child Development Centre strives to provide a safe place for clients/families, staff, and all visitors whether in person or online. All interactions on our social media accounts must be respectful, professional, and constructive. THRIVE reserves the right to edit or remove any inappropriate or offensive remarks/postings made on our social media accounts at any time and without notice. In addition, we also reserve the right to block or remove access to repeat offenders of our Social Media Community Standards, or any other posts deemed to be inappropriate by THRIVE Child Development Centre.
These are the social media page rules we abide by and we ask that you do the same:
- No offensive content: No slander, obscenity, profanity, and any other posts that are indecent, hateful, degrading, or abusive.
- Professionalism: no libelous, defamatory, harassing, bullying, threatening or abusive posts.
- Stay on topic: no spam, chain posts, commercial/promotional posts (including promotion/endorsement of political parties and/or religious organizations), content promoting illegal activity, nor repeated postings of unconstructive, inflammatory or otherwise objectionable comments/statements.
- Factual: no inaccurate/misleading information, opinion-based theories, conspiracy theories or harmful health practices.
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No advertisement or promotional content: No posts that are commercial in nature and attempt to advertise, promote, or sell products/services of an individual/business.
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Copyright: feel free to share video content, links, photographs and text if you have rights to it - if not, please refrain from posting. Please no violation of legal rights of another party, including intellectual property, or infringement of Canadian copyright regulations.
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Private: no invasive privacy or publicity rights or unlawful purpose or activity posts. No violation of a staff or client’s privacy, or posts that provide personal information of others.
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Age of majority: all postings must be of people 18 or older, unless posted by a parent or legal guardian.